Notifications and Chats

THRON integrates a powerful engine specifically built for collaboration called “Realtime Notification Engine”. Specifically, it allows realtime notifications and collaborative chats between users, both for web and mobile applications. In order to create bidirectional messaging for web and mobile, Realtime Notification Engine leverages HTTP/HTTPS protocol with full proxy/firewall/natting compliance. As every THRON component it also allows integration with third parties applications using a publisher/subscriber mechanism.

 

Realtime Notifications

Any significant action made in THRON by any user will generate a personal notification.

Notifications will be delivered through 3 different channels:

  1. embedded web console notifications

  2. email notifications (if this preference is enabled on user’s Passport)

  3. mobile push notifications

Notification

Recipient

Triggered by (event/author)

Action on click

Receive Mode

[Name Surname] has created a new THRON profile for you

User receiving a new account to access THRON

The creation of a new business THRON user by an administrator or the creation of a guest user by another user with the requested permission

This starts the  first access wizard if the user can change its own personal information and password , otherwise it will be redirected to THRON login

E-mail only

[Name Surname] of [Company Name] has shared a content with you

User receiving the content (directly or through a group)



Triggered by the insertion of a user/group in content’s shareboard

This opens content’s Information tab

Collaboration Center and e-mail.


Users who have not yet completed the first access tutorial will get a reminder to complete their registration along with this e-mail notification.

[Name Surname] of [Company Name] has shared a folder with you

User receiveing the folder

Triggered by the insertion of a user/group in a folder’s access list

This opens THRON Dashboard

Collaboration Center and e-mail

[Name Surname] of [Company Name]. has modified the shareboard of this content.

You can monitor everything from the "Shareboard" in THRON.

Content’s owner

Triggered by the creation of a new sharing made by a user who is not the content’s owner; regardless of whether it is related to users, groups, folders, social networks or websites

This opens content’s shareboard

Collaboration Center and e-mail.

Event [Name of the event]

Users invited to take part in the Live event

As soon as the event is created

Doesn’t include any link, it’s just a “Save the date”

E-mail only

Reminder of the event [Name of the event]

Users invited to take part in the Live event

24 hours before the start (sent only if the event is scheduled more than 24 hours before its start)

Doesn’t include any link, it’s just a reminder

E-mail only

Event [Name of the event], invitation for the role [User’s role]

Users invited to take part in the Live event

90 minutes before the start

The link within this mail redirects users to the event’s page

E-mail only

Content [Content title] is now ready

Content’s owner

At the end of the transcoding process, after content has been published in all channels, regardless of whether or not errors have occurred

This opens content’s Information tab

Collaboration Center and e-mail

[Name Surname] has updated a content

All users who can view the content

When someone uploads a new version (new original file) for the content

This opens content’s Information tab

Collaboration Center and e-mail

[Name Surname] has added a content to a folder

All users who can view that folder and are subscribed to its notifications

When someone publish a content into a public folder

This opens content’s Information tab

Collaboration Center and e-mail

[Name Surname] has assigned you new permissions

The user receiving new permissions from an Administrator

When a user administrator adds new permissions to a users from its passport

This opens THRON Dashboard

Collaboration Center and e-mail

[Name Surname] has revoked you some permissions

The user whose permissions have been revoked by an Administrator

When a user administrator revokes permissions from a user’s passport

This opens THRON Dashboard

Collaboration Center and e-mail

[Name Surname] deleted a content

Content’s owner

When a user deletes someone else’s content

This opens user’s trash

Collaboration Center and e-mail

[Name Surname] reset your password

User whose password has been reset

When a users administrator reset a user’s password

This opens first access wizard

E-mail only

Administration of [Name of the application]

User who has been granted or revoked the role of administrator for the application

When the application’s owner grants or revokes the role of administrator for another user

This opens THRON Dashboard

Collaboration center and e-mail

Invitation expired for [Name Surname]

The administrator who created the user whose invite has expired

When the user whose invitation has expired tries to access THRON

This opens Passport

E-mail only

 

Collaborative Chats

THRON integrates a conversation system between users within the Collaboration Center area. Conversations in THRON can be of two types:

  • One to one conversations: only two users involved
  • One to many conversations: more than two users involved

Each conversation is identified by a Title, default title is the name of the interlocutor (or interlocutors if it is a group chat) but it can be changed at any time within the conversation.

Inactive conversation will be automatically archived after seven days, unless they have been marked as “preferred”. Archived conversation can be searched at any time, and automatically brought back in the “Last Week” section simply by sending a new message.

By leaving a conversation it will be removed from the archive and it will be no longer available.

Users can be added to conversations at any time; whenever you invite a user into an active conversation you will be able to choose whether to show him previous messages or to create a new conversation with the same participants.

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